Every year, it’s estimated that more than 80 percent of employers revamp their benefit plans, yet only 20 percent of employees make new elections. You can improve those figures by taking time to review your benefits communications and decision support system. After all, your employees need to understand their benefits before they see them as benefits.

Here’s the all-important why: Driving employees to the right plans increases employee satisfaction with benefits,... [773 word article, October 2009]